Faq

Faq

FREQUENTLY ASKED QUESTIONS

Looking for some information? Take a look below and see if we have an answer for you. If you can’t find what you are looking for, feel free to leave a suggestion for us.

Is there a warranty on your products?

Yes, our products have a lifetime warranty against any manufacturing defects.  This warranty does not apply to a product that is damaged or altered through misuse, abuse, modification, mishandling, accident, neglect and general wear and tear.

Do you sell other brands of tools?

No, we do not sell other brands of tools, we exclusively sell the Force brand

How does the shipping work?

We ship to all major centres at a standard shipping cost of R100.  We also ship internationally on special arrangements.

Do you only have an online shop?

No, we not only have an online shop, we also have a fully stocked showroom for walk in customers.  We are situated at 144 Nolte Road, Bartlett, Boksburg.

What are your operating hours?

Mondays – Thursdays: 08:00 – 17:00
Fridays: 08:00 – 16:00
Saturdays: 08:00 – 13:00
Sundays and Public Holidays: Closed

Do you sell other hardware products?

No, we do not sell any other hardware products, we only sell the Force branded tools.

I bought the wrong product, what do I do now?

If you bought the wrong product, the unused product can be returned for a refund.  Please note sale items are not returnable.

The following conditions strictly apply:

  • The product must be in its original packaging
  • The product must be returned within 10 days from the date of purchase
  • Original invoice to accompany the product